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Our Refund Policy

Park Royal Office Furniture works on strict refund policies that assure our quality of services.

Returning Gifts

When returning a gift, a Park Royal Office Furniture Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from Park Royal Office Furniture website or showroom. We don't issue cash returns for gifts.

Returning Merchandise

On the back of the packing slip enclosed with your Park Royal Office Furniture order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please email us on sales@profurniture.co.uk with your order and invoice number and request a return form to ensure proper return address and credit information.

Goods will be accepted back for credit only with the express permission of Park Royal Office Furniture Ltd. Please contact us for instructions on point of delivery. Goods must be returned in their original packaging, unused, unassembled and in a resale able condition.

Credit shall not be given for goods received damaged. The buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned which shall be at the risk of the buyer until actual receipt of the goods to Park Royal Office Furniture Ltd. Proof of return delivery will remain with the buyer. We reserve the right to charge for incomplete returns, orders placed in error or not wanted.

Please allow 10 to 14 days for Park Royal Office Furniture Ltd. to process your return.

Park Royal Office Furniture Ltd.

020 88388 1500 | sales@profurniture.co.uk